Troubleshooting

Golf course slope, rating and/or handicap holes wrong or missing

On occasion you may find the course slope, rating and handicap holes in Unknown Golf don't match the scorecard, or are missing altogether. Unknown Golf pulls all data directly from the USGA database…

Updated 4 days ago by David May

New Player Scoring Platform

This video will help guide club and commuity admins on how to understand and navigate around the new player scoring platform and be able to get to event settings as needed..

Updated 2 weeks ago by David May

How To Access Help Documents

The Help Docs section provides a variety of videos and information to help you get your community and events setup, troubleshoot or take it to the next level with new ideas. This video will show you…

Updated 2 weeks ago by David May

Simulating Your Event Setup

After you run a validation on your event to look for any potential errors, it is recommended to always simulate your event. Whether a single round or multi-round, this will give you confidence that e…

Updated 2 weeks ago by David May

Validating Your Event Setup

It's always recommended to Validate Setup of your event in advance of the start of play. This allows you to potentially identify setup issues that might cause problems with live scoring or leaderboar…

Updated 2 weeks ago by David May